Ethics declaration
"We supply the equipment that makes medicine. If we are not honest in this work, patients are the ones who are harmed."
Everyone at Shinwong keeps to the law and to our contracts, records facts accurately, and neither offers nor accepts improper benefit. These come before revenue and before schedule.
Practice guidelines
| Accurate records | Test results and inspection records are never written or altered to say something other than the fact. Errors are corrected with a visible revision trail. |
|---|---|
| Conflicts of interest | A transaction in which an employee or their family has an interest must be declared in advance, and that person steps away from it. |
| Gifts and hospitality | We do not give or accept gifts or hospitality that could affect a business judgement. |
| Fair dealing | Suppliers are selected on technology, quality, price and delivery, and the assessment is kept on record. |
| Information protection | Customer formulations and process information are used only for the contracted purpose, with access restricted. |
| Human rights | We do not discriminate on grounds of sex, age, origin or disability, and we do not tolerate harassment at work. |
Supplier code of conduct
- Comply with the applicable law and safety standards, and apply the same standards down the supply chain.
- Submit material certificates and test results as they are.
- Do not use child labour or forced labour.
- Maintain environmental permits and dispose of waste lawfully.
Reporting channel
How to report
Report a suspected breach through the channel below. Reports can be anonymous, and they go directly to the audit function rather than through the department concerned.
| info@shinwongpharma.com | |
| Telephone | +82-31-345-2180 +82-2-400-9154 |
| Post | 222, Jaekongdan 4-gil, Hyangnam-eup, Hwaseong-si, Gyeonggi-do, South Korea, for the attention of the audit function |
Protection for the person reporting
- The report and the identity of the person reporting are shared only as far as the investigation requires.
- Any detriment because someone reported is prohibited, and a breach of that is investigated separately.
- A knowingly false report is not protected.